Click here for steps on opening the DirectX Diagnostic ToolDirect3D Acceleration is a DirectX video card option. Errors such as these result from a conflict with your video card. To resolve these errors, follow these steps:
Open the DirectX Diagnostic Tool
Click here for steps on opening the DirectX Diagnostic Tool
Verify that you meet all requirements for the game, especially the video card requirements as this error relates to a video option
Click here for assistance locating the minimum requirements
On the Display tab, make sure that Direct3D Acceleration is set to Enabled.
Click the Enable button if it is set to Disabled
If Direct3D is N/A then you will need to contact your system or video card manufacturer to correct this issue.
Make sure you have the latest manufacturer approved video card drivers